Common Account Issues & Solutions
We often hear from users who are unable to log in. In most cases, the issue comes down to an incorrect password or Caps Lock being on. If you've forgotten your password, click "Forgot Password" on the login page. An OTP will be sent to your registered mobile number, which you can use to set a new password.
Account verification may require a photo of your National ID or passport. This is a security measure to keep your account protected. Once verified, your withdrawal limit increases and you become eligible for select special offers.
Everything You Need to Know About Payments
Zxbaji currently supports deposits and withdrawals via bKash, Nagad, and Rocket. When making a deposit, always send to zxbaji's designated payment number — sending to any other number makes it very difficult to recover your funds. The payment number is always displayed in the deposit section of your account.
Keep in mind that to withdraw bonus funds, you need to meet a wagering requirement — a set amount you must bet before the bonus balance becomes withdrawable. Your own deposited funds, however, can be withdrawn at any time with no restrictions.
Understanding Bonuses & Rewards
Zxbaji regularly offers a variety of bonuses. New members can receive up to a 100% welcome bonus on their first deposit. There are also weekly reload bonuses, cashback for reaching certain bet amounts, and exclusive offers during major cricket and football events.
To claim a bonus, you generally need to make a deposit within the offer's validity period. If a promo code is required, enter it at the time of deposit. Visit the Latest Promotions page to see all currently available offers.
Benefits of Using the zxbaji App
Using zxbaji on the mobile app makes for a much smoother experience. The app is lightweight, loads quickly, and delivers match updates directly to your phone via push notifications. It can be installed directly on Android devices — even though it's not on the Google Play Store, you can download the APK from the zxbaji app page and install it from there.
You may need to enable "Install from unknown sources" during installation — this is normal. Once installed, you'll have access to all the same features as the website.
Responsible Gaming & Limit Setting
Zxbaji believes betting is entertainment, not an addiction. That's why the platform lets you set your own daily or monthly deposit limits. If you ever need a break, the self-exclusion option is available to you. Visit the Responsible Gaming page to learn more.